THeCommerce Handles the Entire Sales Process

As a brand, you have the knowledge about your products. The creating detailed and accurate product descriptions and eye-catching imagery is your job.

We handle all the rest:

  • Set-up: We list your products according to the specific needs of each sales channel.
  • Logistics: We organise storage, fast shipping, and quick return processing according to the highest service levels (cut-off time 2pm-4pm German time for same-day transfer to the carrier).
  • Advertising: We cover SEO, SEA, performance and brand marketing for your online shop and marketplace.
  • Customer support: The platform usually provides first-level support, whilst the brand provides second-level support.
  • Business Intelligence (BI): We handle the necessary key performance indicators (KPI) for direct to consumer sales.
  • Accounts management: We deal with invoicing and crediting, reporting, billing, and your business’s revenue payment.
  • IT infrastructure: We take care of middleware, PIM, ERP, CRM, and WMS

Consisting of over 100 employees, our expert eCommerce experts have helped more than 100 brands since we launched in the early noughties. We live and breathe eCommerce and are passionate about the marketplace industry.

 

We’d love to answer any further questions you may have in an initial, no-obligation meeting Alternatively, you can find detailed answers on our Q&A page.